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Enterprise

Enterprise is for teams that need more than a shared endpoint — dedicated capacity, custom limits, a direct line to our engineers, and a contractual SLA, all shaped around your workload. Wherever the shared plans have a default, Enterprise is where we tailor it to you.

Who it's for​

Exchanges, wallets, indexers, DeFi protocols, and infrastructure teams running high, sustained throughput, with strict latency, reliability, or compliance requirements — anyone for whom RPC is production-critical.

Dedicated regional nodes​

We provision dedicated nodes for your workload, isolated from the shared pool, in the region(s) you choose. This gives you:

  • Predictable latency — a pinned region close to your users or your own infrastructure.
  • Isolation — your traffic isn't sharing capacity with anyone else.
  • Headroom for heavy work — archive history and trace_*/debug_* at scale, large eth_getLogs ranges, and high steady request rates.
  • Data-locality / jurisdiction — capacity placed to meet geographic or regulatory needs.

Custom limits & capabilities​

The shared-plan defaults (rate limits, connection counts, batch and block-range caps) are raised or removed to fit your traffic. Enterprise routinely includes:

  • Custom request-rate and concurrent-connection limits.
  • Heavy methods — trace_*, debug_*, and archive queries — provisioned for sustained use.
  • Higher WebSocket connection allowances.
  • Custom batch and block-range limits where your workload needs them.

A direct line to our engineers​

Enterprise support isn't a ticket queue:

  • A shared Slack or Telegram channel with our engineering and node-operations teams.
  • Priority response and named technical contacts who know your setup.
  • 24/7 coverage for production-critical issues.
  • Help with integration, migration, and solution design — not just break/fix.

Reliability & SLA​

  • An uptime SLA up to 99.99% with service credits — see SLA for the structure.
  • Multi-region serving with automatic failover.

Security & compliance​

  • SOC 2 Type II — independently audited; report available under NDA. See Trust & security.
  • Support for security reviews, questionnaires, and data-handling requirements.

Flexible commercials​

  • Committed-volume contracts sized to your usage, with invoicing.
  • Pay by crypto or card, with usage drawn down per the Charging policy.

Talk to us​

Tell us the chains, regions, throughput, and requirements you're planning for, and we'll scope a setup around them. Contact our team, or reach out through your existing Ankr contact.

FAQ​

Can I get nodes in a specific region or country?​

Yes — Enterprise runs dedicated nodes in the region(s) you choose, including for data-residency or compliance needs. Tell us where you need to be.

What support do Enterprise customers get?​

A shared Slack/Telegram channel with our engineering and node-ops teams, priority response, named contacts, and 24/7 coverage for production issues — plus hands-on help with integration and migration.

What uptime can you commit to?​

Up to a 99.99% SLA with service credits, backed by multi-region failover. See SLA for how it's structured; exact terms are set in your contract.

How is Enterprise billed?​

On a committed-volume contract with invoicing, payable by crypto or card. Contact us to scope pricing for your workload.

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