Notifications & Alerts
Available for both Freemium and Premium users. Manage from Settings > Notifications.
Ankr keeps you informed about two things that matter in production: the health of your account (so you never run out of credits unexpectedly) and the health of the blockchains you actually use (so you hear about an issue before your users do). Alerts are delivered to the channels you choose — Email, Telegram, and Slack.
Channels
You can receive notifications on any combination of:
- Email — sent to your account email address.
- Telegram — connect the Ankr notifications bot to your Telegram.
- Slack — connect Ankr to a channel in your Slack workspace.
Screenshot: the Settings > Notifications pane.
What you get notified about
Account & balance
Alerts that keep your service running:
- Low balance / credit threshold — when your account balance of API credits runs low, so you can top up before requests start failing.
- Usage — notable changes in your consumption.
Blockchain status
Subscribe to blockchain-status alerts through the Telegram bot or Slack, and Ankr will tell you when something affects the chains you depend on:
- Endpoint issues — if our internal monitoring detects a problem serving one of your chains, you get an alert for that chain.
- Critical network updates — informational messages when a network ships a critical upgrade (for example, a hard fork) that may need your attention.
Blockchain-status alerts are dynamic: Ankr looks at which networks you've actually queried over the last 30 days and only notifies you about those. You get the signal for the chains you use — without the noise of chains you don't.
Set up notifications
- Sign in to the Web3 API platform.
- In Navigation, click Settings > Notifications.
- Connect the channels you want — Email, Telegram (via the bot), and/or Slack (to a workspace channel).
- Choose what to subscribe to: account & balance alerts and/or blockchain-status alerts.
Congrats — you'll now be alerted about your account and the chains you use, on the channels you chose.